Shipping Policy

At Elara Focus, we are committed to ensuring that your orders are shipped promptly and securely. Below are the details of our shipping policies:

1. Shipping Costs

  • Shipping costs are calculated based on your delivery location and order size.
  • Exact shipping charges will be displayed at checkout before confirming your order.
  • We offer free shipping on select items or promotions.

2. Delivery Times

  • Our standard delivery time is 5 to 7 business days from the date of order confirmation.
  • Delivery times may vary depending on your location, and unforeseen circumstances (e.g., weather or logistical delays) may affect the delivery timeline.
  • We ship worldwide, including multiple geographic regions, to offer our products to a global audience.

3. Delivery Procedure

  • Once your order is processed, you will receive an order confirmation email with tracking details (if applicable).
  • Please ensure that you provide accurate and complete shipping information to avoid delays.
  • As we only offer Cash on Delivery (COD), payment is to be made in cash upon receiving your order.

4. Handling and Packaging

  • All items are carefully packaged to ensure they arrive in excellent condition.
  • We take the utmost care in handling your products during the packing and shipping process to prevent any damage.

5. International Shipping

  • We offer worldwide shipping. International shipping costs may vary depending on the country or region.
  • Customs fees, taxes, and other charges may apply based on your country’s import regulations. These fees are the responsibility of the customer.

6. Shipping Delays

  • While we strive to meet the stated delivery times, there may be occasional delays due to factors beyond our control (e.g., customs clearance, weather, or high order volume).
  • If your order experiences any significant delays, our customer support team will notify you.

7. Contact Us

If you have any questions or concerns about your order or shipping, please contact our customer support team. We are here to assist you with any inquiries related to shipping, handling, or delivery.

By placing an order with Elara Focus, you agree to the shipping policies outlined above.